Why People Buy From People: Putting the Owner in Your Posts
People aren't just hiring a company. They're hiring someone they trust. Here's why showing your face now and then helps, and what Google and Meta say.
Plain-English advice on social media for small service business owners, from Hey Ada founder Leah Severson.
People aren't just hiring a company. They're hiring someone they trust. Here's why showing your face now and then helps, and what Google and Meta say.
Likes feel good, but leads pay the bills. Here's what to measure instead, where to find it on Google, Facebook, and Instagram, and a post that proved it to me.
Keep the same core message, then adjust the length, tone, and format for each platform. Here are each platform's official limits, and the one big exception.
You don't need a big announcement every week. Here are 20 post ideas for service businesses, plus what I post at my photography studio when nothing's new.
Let AI do the heavy lifting, then make every post sound like you. Here's how I edit AI drafts, and what Meta, YouTube, and Google say about AI content.
Low reach doesn't automatically mean you've been shadowbanned. Here's how Facebook and Instagram decide who sees your posts, and what to check first.
No platform gives small businesses an official number. Here's what Facebook, Instagram, LinkedIn, and Google actually say, and how to pick a pace you can keep.
Social media isn't a direct Google ranking factor, but it can still help people find your business. Here's what Google says, in plain words.
Facebook stopped my business Page after two link posts in a month. Here's what happened, what Meta says officially, and how I share links now.
Social media can help ChatGPT and Google AI notice your business, but not just because you post a lot. Here's what Google and OpenAI actually say.